An overview of the Certifications in place and in progress: 

IN PLACE AND CERTIFIED:

ISO 9001:2008 Quality Management Systems Standard 

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ISO 9001 is the world’s leading quality management standard. An effective quality management system provides a clearly structured, systematic approach to maintaining and improving customer experience, and:

  • minimizes the potential for incidents and mitigates any impacts
  • ensures cost-effectiveness and clear lines of responsibility
  • supports effective communication with hard facts and figures
  • optimizes staff competences, commitment and motivation

Click to view current Certificate.

ISO 27001:2013 Information Security Standard 

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Our data centres have been awarded the ISO27001:2013 standard for security management. It specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented Information Security Management System within the context of an organisation’s overall business risks. Ultimately, the standard ensures best practice for security controls to protect information assets of the organisation and its clients.

Click to view current Certificate.

IN PROGRESS, PENDING CERTIFICATION IN 2016:

ISO 14001:2004 Environmental Management System Standard 

ISO 14001:2004 provides a framework for ensuring that any and all interfaces between Citadel100 and the environment are closely controlled in a manner that avoids or minimises any negative environmental impact. The ISO 14001 standard:

  • promotes procedures that have been made in an environmentally friendly and sustainable manner
  • requires proactive management of any design and operational environmental risks
  • supports Citadel100 and its customers in achieving lasting environmental and economic goals 

OHSAS 18001: 2007 Occupational Health & Safety Management System Standard 

This standard ensures that Citadel100s data centre is a safe and healthy environment to work in and visit. OHSAS 18001 requires that:

  • any risks to staff, visitors and contractors have been assessed
  • where necessary controls are put in place to reduce the risk of harm to a minimum
  • all national/local legal and regulatory health and safety requirements are met.