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Data Center Security

We are located in an open plan business park in Citywest . In addition to the Business park CCTV & security systems we have over 90 CCTV cameras in the Citadel100 data center monitoring all internal and external spaces and manned by our onsite 24/7 data center security team.

Electronic security protection is provided on all primary and secondary entrances and exits. This is operated 24/7 by our onsite security team.

We have access control to all primary and secondary spaces in Citadel100. This is via card-reader stations which are enhanced in client colo areas with keypads or bio-metrics (if requested).

Only the data center technical team have access to all technical spaces as well as client raised floor spaces. Customers and their approved vendors will have access to their particular raised floor area and agreed support areas such as office space, delivery bay, agreed storage areas and rest areas.

All windows are alarmed. Only non-raised floor areas such as reception, offices and tea rooms are accessible via windows. All windows are fitted with 3m anti-shatter film to mitigate any explosive impact.

Roof access is restricted, alarmed and monitored.  We employ a specialised remote monitoring company, linked to our security, fire safety and security and technical man-down systems onsite. Customers presence in the facility will not be advertised in any fashion without prior consent.