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Planned, Preventative Maintenance

Panned, preventative maintenance (PPM) procedures are a critical component of the daily operations conducted diligently by the CITADEL100 Datacenter Technicians. Our technicians carry out continual onsite monitoring and management of all Datacenter components along with regular testing and maintenance of all plant equipment. On a weekly basis Datacenter Performance Reports are generated using our customised Building Management System (BMS) enabling all our clients with a detailed analysis of how CITADEL100 is meeting and performing against our Service level Agreements (SLAs).

Planned, Preventative maintenance consists of access procedures, access groups, testing procedures and client service delivery, and all other elements necessary to provide a 100% availability environment.  PPM is conducted by the highly specialised CIATDEL100 Datacenter Technicians, responsible for providing ongoing and immediate support for clients and for ensuring the regular and continuous monitoring and maintenance of the critical and essential elements of the building.

The support team is also responsible for strict documentation management in relation to all mechanical and electrical systems, in keeping with the strict requirements of ISO 9000.