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Customer Support

CITADEL100 is committed to providing clients with the highest levels of 24 x 7 support in all of our Next Generation Datacenters. Highly skilled Datacenter technicians are on site monitoring and managing your colocation suites and dedicated Data Halls.

CITADEL100 provides its valued customers with Control100 - our bespoke BMS monitoring tool which provides you with an online personalised, real-time view of your mission-critical environment.

Control100
CITADEL100 provides our customers with the highest levels of support through:

  • Industry highest Service Level Agreements: 100% Power
  • Control100 – web-enabled bespoke BMS real-time monitoring and management of their individual colocation suites or Data Halls
  • 24 x 7 NOC – 24 x 7
  • Immediate and documented response and communication
  • Real time updates

If you are interested in learning more about CITADEL100 support services please call us on .